After reading
this: - You'll
learn how to make the most graceful exit possible, if you're asked to attend an
exit interview with your boss
You've
resigned, hurrah! But be prepared because from now on, any day after you've handed
in your notice, the exit interview is imminent. Research suggests that many people
are unclear about exactly what an exit interview is but there is growing evidence
from both the United States and the UK that such meetings are taking place more
and more. Here then is the I-resign.com
guide to the exit interview, what it is, what it's there for and how to handle
it. In these
times of low unemployment and high staff turnover, it's only natural for your
employer to want to identify the reasons for your leaving. From the company's
point of view, an exit interview can provide invaluable feedback about employee's
attitudes towards the working environment, the terms and conditions of their work,
whether there are any systems or procedures that they need to adopt and the effect
of morale (or lack of it) at the office. As
an outgoing employee, the best way to deal with the exit interview is to answer
questions honestly and naturally. Certainly, you should aim to be as co-operative
and open as possible but remember to remain calm and in control of what you say.
As with the meeting you have with your boss when resigning from your job (click
here to see the article on resignation etiquette), your aim is to conclude the
meeting without getting angry or emotional. Remember
that ostensibly, the exit interview is there so that the company can find out
why you're leaving them. As a result of the things you say, the company may eventually
change things to make sure that they keep their employees happier at work for
longer; employee retention in other words. This means that the following questions
(or variants of these) will almost certainly be asked: - What
factors have led you to decide to leave the company?
- What
factors were most important in choosing your new job?
- What
are your views on the management? What is the management doing right or wrong?
- Did you feel you were given enough
support in your job?
- What did you
most like about the company and what did you like the least?
- What
are views on the way we treat our employees? How could we improve effectiveness
and morale?
- Is there any way that
we could improve the business?
You
are under no obligation to divulge personal information such as your views on
your colleagues, any personal enmity you have with anyone in the company or your
views on the attractiveness of anyone working there. In fact, it would be highly
unprofessional of your boss or HR department to ask you questions like this and
is really of little relevance. After all, the company isn't going to sack one
of your colleagues after you've left on the basis that you didn't get on with
them. If you are asked questions of this
nature, simply point out to your interviewer that you are happy to give your professional
opinions about the firm but that some questions are too personal and you cannot
see how these views would benefit the company. Sadly,
it is true that many employees still suffer from sexual and / or racial discrimination
at work and feel that they have no alternative but to leave the company. For example,
in the UK in 1999 alone, there were over 7,500 cases of sexual discrimination
at work. If you're leaving work on racial
or sexual grounds, the resignation process and giving an exit interview can become
tense and nerve-wracking procedures to go through. How much information should
you divulge to your boss or HR department particularly if you are considering
taking legal action against the firm? This is a complex question indeed and one
that is discussed in a separate
article. The
straight answer to this question is "any time after you've handed in your resignation
letter". Once you've formally resigned from your job, you're then working out
your notice period and so will only be with the company a little more time, perhaps
another month or so (depending upon the terms in your
contract of employment). As such,
the company may decide to give you an early exit interview because they want to
acknowledge your action. Alternatively, an early exit interview may mean that
the company may not want you to work out your full notice period. Even if you
think this is the case, remember to stay professional and not to let off steam
just because you're leaving soon. The answers you give may remain on your personnel
file and be used against you when it comes to writing references. The
same advice applies if the company gives you your exit interview on (or around)
your last day of work. Just because you're going, it doesn't mean that you shouldn't
stay professional. A last piece of advice
would be not to fret. Enjoy the opportunity to have a frank discussion with your
boss or HR department and smile in the knowledge that it'll soon be all over and
that your leaving party beckons. Have fun! Click
here to visit I-resign.com |